The Role of Digital in Customer Experience, by Sandeep Kuvvarapu
ijgolding
MARCH 22, 2017
The customer has always been at the heart of every business, be it a street vendor selling hot dogs or a multi-national firm selling a wide range of products. A study by CEB states that customers feel that they can easily find an alternative product for at least 90% of the products available on the market. billion in USA and $ 300.00
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