2016 Chief Customer Officer Knowledge Base Return on Investment 
Eptica
JUNE 17, 2016
Date: Friday, June 17, 2016 Transforming the customer experience in 5 steps. Published on: June 17, 2016. Some will have a Chief Customer Officer with wide-ranging powers , while in other companies it may fall under the marketing department’s remit.
Comm100
FEBRUARY 20, 2018
What decision makers really want to know is: Is investing in a Chatbot worth it, and how much money can Chatbots actually save? This blog post is dedicated to helping you calculate the return on investment (ROI) that Chatbots will bring your company, and how much money Chatbots can save you. Why Chatbots?
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