5 Top Customer Service Articles For the Week of December 12, 2016
ShepHyken
DECEMBER 12, 2016
Is Your Digital Marketing Strategy Ready for an AI Intervention? Boomtrain) Artificial Intelligence, machine learning, and big data analytics have been around for a while in the B2B world. We Asked, Zappos Answered: Tracking Contact Center Metrics, Omni-Channel & Chatbots by Sharpen. by Tara Thomas.
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