Top 12 Call Center Cost Reduction Strategies: Unlock Your Call Center’s Full Potential
NobelBiz
APRIL 25, 2023
According to McKinsey , high-performing organizations are 3X more likely than others to report data and analytics initiatives contributed at least 20% to EBIT (from 2016–19). Invest in Training and Development While investing in training and development might seem counterintuitive when cutting costs, it can lead to long-term savings.
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