Remove 2015 Remove Contact Center Remove Customer Experience Management Remove Customer Service Strategies
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. Hilary George-Parkin.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. Hilary George-Parkin.

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20 Customer Service Blogs You Need to Bookmark Now, 2015

transcosmos Information Systems

Salesforce blogs are mainly focused on small businesses, customer relations, IT, Marketing, and offering tips and tricks for almost all kinds of businesses. The Aspect blog provides technology news, trends and actual customer experiences, best practices for customer experience related matters for contact centers and enterprises.

article thumbnail

20 Customer Service Blogs You Need to Bookmark Now, 2015

transcosmos Information Systems

Salesforce blogs are mainly focused on small businesses, customer relations, IT, Marketing, and offering tips and tricks for almost all kinds of businesses. The Aspect blog provides technology news, trends and actual customer experiences, best practices for customer experience related matters for contact centers and enterprises.