Remove 2014 Remove Customer Change Remove Loyalty Remove Loyalty Programs
article thumbnail

10 NPS Best Practices to Follow in 2020

SurveySparrow

We’re not satisfied if they become a customer. Since its launch in 2014, Slack has been accumulating users in the millions and is considered as the fastest growing business app in all of history. Net Promoter Score is an indicator of customer experience and a predictor of business growth. We’re not even satisfied if they renew.

NPS 52