Remove 2014 Remove Contact Center Remove Social Media Remove Virtual Call Center
article thumbnail

Improving Your E-Commerce Customer Service to Meet Today’s Consumer Expectations

Joe Rawlinson

Use social media channels to keep in touch with your customers and stay engaged. Empower your customer service team to handle service tickets across all channels by adopting a virtual call center platform such as 8×8 Virtual Contact Center that is equipped to deliver a consistent omni-channel experience.