Talkdesk

JULY 8, 2016

Since its release in 2014, Slack has become a force to be reckoned with. Beyond simply facilitating intra-office communications, Slack has evolved into a powerful tool for increasing employee productivity, improving overall collaboration and unifying disparate business tools and systems. Offices around the world (including ours!)

Call Center 40

Call Center Call Center Solutions Fashion Call Center Experience 40

Talkdesk

NOVEMBER 8, 2016

The Customer Experience Weekly posts dive deep into a particular aspect of customer experience, and this week we’re covering how brands are leveraging technology and new systems to improve efficiency and cost of CX and call centers. Is your call center ready for bots? ComputerWeekly. FierceHealthcare.

Customer Experience 40

Customer Experience Call Center Chatbots Banking 40

Talkdesk

NOVEMBER 8, 2016

The Customer Experience Weekly posts dive deep into a particular aspect of customer experience, and this week we’re covering how brands are leveraging technology and new systems to improve efficiency and cost of CX and call centers. Is your call center ready for bots? ComputerWeekly. FierceHealthcare.

Customer Experience 40

Customer Experience Call Center Chatbots Banking 40