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Customer Experience Weekly #10

Talkdesk

Amelia was created in 2014, and features some superhuman capabilities: Amelia…has an understanding of the semantics of language and can learn to solve business process queries like a human. It can read 300 pages in 30 seconds, and learn through experience by observing the interactions between human agents and customers.

article thumbnail

Customer Experience Weekly #10

Talkdesk

Amelia was created in 2014, and features some superhuman capabilities: “Amelia…has an understanding of the semantics of language and can learn to solve business process queries like a human. It can read 300 pages in 30 seconds, and learn through experience by observing the interactions between human agents and customers.