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Are you ready for the customer-led economy?

Vonage

The Economist published a report sponsored by Salesforce on the customer-led economy in 2013, but four years on this phenomenon is only growing. Consumers are now effectively a “human network”, which relays information and experiences in real-time. Plus, Generation C are much more in control of their online experience than ever before.

article thumbnail

Are you ready for the customer-led economy?

Vonage

The Economist published a report sponsored by Salesforce on the customer-led economy in 2013, but four years on this phenomenon is only growing. Consumers are now effectively a “human network”, which relays information and experiences in real-time. Plus, Generation C are much more in control of their online experience than ever before.