Remove 2013 Remove Customer Service Representative Remove Poor Customer Service Remove Social Media
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The New Qualities for Customer Service Excellence

C3Centricity

Social media usually guarantees a quick response whereas contacting customer services through the usual channels often results in nothing. Social media usually guarantees a quick response whereas contacting customer services through the usual channels often results in nothing.

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10 Warning Signs That Your Customer Service Sucks

Comm100

We all want our customers to be happy with our products and services. Everyone who interfaces with customers should be able to resolve customer issues without automatically shunting them off to a different department. Don’t leave your customers feeling manipulated. Once again, effective resolution is key.