2013 Customer Care Customer Service Representative Wait Times 
Comm100
AUGUST 24, 2016
On the other hand, if the phrase “worse than Hitler” appears in multiple Yelp reviews, it’s time for a major reassessment. The problem might be with the quality of your product/service. But it might be largely due to your customer care practices. You rarely—or never—have repeat customers.
NobelBiz
OCTOBER 30, 2020
Call center customer service has a strong bearing on customer satisfaction and your business as a whole. So, improving call center customer service becomes necessary in order to make your business stand out. Get Customers Feedback What people want to know is that their needs are understood and addressed.
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