Remove 2012 Remove Customer Engagement Remove Customer Service Representative Remove Social Media
article thumbnail

Learn from Jeff Bezos: 9 Powerful Quotes to Boost Your Customer Service

Comm100

For example, you may think that you should be reaching your customers through Pinterest because that’s what your competitors are doing. But if you focus on conducting your own research, you may find that you can better reach them through another social media platform, like Instagram or Tumblr (where, perhaps, you have less competition).

article thumbnail

100+ Customer Service Statistics & Facts of 2019

ProProfs Chat

Every company is competing for the same customers, and customer satisfaction is one of the main differentiators between success and failure. For this reason, customer experience has become the key to business success. Poor Customer Service Experiences. Great Customer Service Statistics.