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Google enters into customer service industry with Trusted Stores Program

Service Untitled

The introduction of the Google Trusted Stores Program may be the foundation for competing with Amazon someday, but it’s interesting to see Google becoming a customer service representative for customers right down to even offering a purchase protection plan when a sale goes awry. So how does the new program work?

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Amazon.com still a leader in customer service

Service Untitled

Service representatives will be handling phones, emails, and chat contacts. Customer service representatives are recognized as valuable partners in the company’s success also. Can your business measure up on customer service? It looks as if that might be happening. photo credit: Chrysaora.

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The Essential Guide to Customer Service Outsourcing

Magellan Solutions

But no matter how tough it is, you still you need to deal with them and address all of their concerns as customer experience is one of the major factors that may affect the growth of a business. It is for this reason that companies invest in customer service. . Increase your coverage with round-the-clock services.