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How Liberty Mutual Engaged the C-Suite & Built their Customer Room, With Chief Customer Officer Margie Dillon – CB2

Customer Bliss

In this episode, I speak with Margie Dillon, the EVP and Chief Customer Officer for Liberty Mutual , about her unusual path from Chief Financial Officer to Chief Customer Officer. Connect With Margie. Margie is on LinkedIn.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Jeff Toister is an author, consultant, and trainer who helps companies get their employees obsessed with customer service.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Jeff Toister is an author, consultant, and trainer who helps companies get their employees obsessed with customer service.