Prediction: 7 Customer Service Channels We Will Use in the Future
Playvox
SEPTEMBER 1, 2021
Generation Alpha is defined as those born since 2011. Whether it is a chatbot or an avatar, an ideal intelligent bot asks clarifying questions and knows when it’s time to get a human involved. Another advantage to VR is training your contact center agents with virtual reality courses. Every day, more than 2.5
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