Remove 2010 Remove Customer Service Training Remove Feedback Remove Voice of Customer
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. In July 2010, Eliason left Comcast to become the global director of social media at Citi. To spur critical thinking about customer feedback and customer service, Martha leads nationally recognized conference sessions and workshops.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. In July 2010, Eliason left Comcast to become the global director of social media at Citi. To spur critical thinking about customer feedback and customer service, Martha leads nationally recognized conference sessions and workshops.