Avoid This Customer Service Mistake with Matt Dixon
Kustomer
NOVEMBER 25, 2021
In a study they conducted, they found that many companies fall short when it comes to delivering a low-effort experience for their customers because they don’t have the right tools to make the agent’s job easier. So, the article you’re referring to, we wrote this article back in 2010. For Matt Dixon, data drives success at Tethr.
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