2009 Brands Customer Service Representative Exercises 
Service Untitled
OCTOBER 25, 2010
Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships. Still positive consumers like me are potential customers.
Service Untitled
APRIL 30, 2009
Service Untitled The blog about customer service and the customer service experience. This idea can apply to customer service as well. The more each of your customer service representatives knows about what is going on at your company and with your products, the better decisions they can make.
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