2009 Article Consumers Online Experience 
Comm100
FEBRUARY 1, 2023
Live chat has gained popularity in recent years, with 73% of consumers saying that it is the most satisfactory way to communicate. 90% of consumers say that when they interact with a brand online, they expect an immediate response. Among the best features is a dedicated app marketplace with custom integrations.
Eptica
JUNE 20, 2018
Author: Pascal Gauvrit The internet is now the primary channel for most consumers when it comes to shopping, connecting with friends and families and communicating with brands. hours per day online , up from just 3 hours in 2009. This means that websites are now the primary way that consumers interact with brands.
Expert insights. Personalized for you.
223 
Let's personalize your content