Redemption ecosystems: beyond the loyalty reward catalog
Currency Alliance
NOVEMBER 16, 2021
Therefore, most reward catalogs look like ecommerce stores from 2005. In 2021, traditional reward catalogs may actually be counterproductive to your customer experience. It often has a great CX and UI. But like most ‘easy’ solutions, they are only partially effective. Adopt headless, or API-first ecommerce platforms.
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