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How to Choose a Call Center Provider?

NobelBiz

Choosing a service provider is probably one of the most important business decisions a call center owner will make. Powering virtually all the vital operations, the service provider is, in some sense, the technical backbone of every contact center. If you value convenience, this might be a good option to consider.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

The Netherlands-based Casengo also offers features such as Workflow management tools and unlimited Inboxes. Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” and cloud-based call center offerings.