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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

Millennials (also called Gen Y)- born in between 1982 and 2004. Gen Z- born from 2005 to present. As consumers, millennials are an omnivorous breed of customers who are most likely to utilize each point-of-sale avenue available. Matures- born before 1945. Baby Boomers- born between 1946 and 1964.

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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

Millennials (also called Gen Y)- born in between 1982 and 2004. Gen Z- born from 2005 to present. As consumers, millennials are an omnivorous breed of customers who are most likely to utilize each point-of-sale avenue available. Matures- born before 1945. Baby Boomers- born between 1946 and 1964.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology.