Guest Post: How Good Customer Service is Defined by 4 Different Generations
ShepHyken
JANUARY 31, 2020
Millennials (also called Gen Y)- born in between 1982 and 2004. Gen Z- born from 2005 to present. As consumers, millennials are an omnivorous breed of customers who are most likely to utilize each point-of-sale avenue available. Matures- born before 1945. Baby Boomers- born between 1946 and 1964.
Let's personalize your content