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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy.