Storyminers

JULY 6, 2020

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Bill is an award-winning speaker, blogger and writer in the areas of customer service for front-line associates and leadership for managers.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Bill is an award-winning speaker, blogger and writer in the areas of customer service for front-line associates and leadership for managers.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

ijgolding

FEBRUARY 23, 2016

During our visit to ‘at the hollows’, Kingdom was ever-present. Seamlessly interacting with colleagues and customers, he attended to his restaurant in the same way that a green fingered horticulturist attends to their land. However, the purpose of this blog post is not to re-write the review I have already written.

Customer Experience 120

Customer Experience Customers Engagement Customer Experience Professionals 120