2004 Competitive Advantage Customer Engagement Voice of Customer 
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. She has served clients as an independent consulting partner since 2004. Bruce Temkin. Dennis Wakabayashi.
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. She has served clients as an independent consulting partner since 2004. Bruce Temkin. Dennis Wakabayashi.
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