2002 Customer Satisfaction Effort Score Multi-Channel 
Kustomer
OCTOBER 28, 2022
In the diagram above, we have the typical multichannel model of customer engagement, where the customer reaches out through the channels of their choice. Each individual engagement becomes a “ticket” or “case” within the contact center, with different customer support agents tackling each issue.
SurveySparrow
NOVEMBER 6, 2020
Collect feedback from any part of the world using multi-language surveys option. Customize your surveys and polls with the help of incredibly beautiful visuals that accentuate the attractiveness of your survey. Include reCAPTCHA, Honeypot, Custom Captcha, etc. Avoid having to juggle between multiple login credentials.
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