2002 CEM Interaction Loyalty 
Beyond Philosophy
APRIL 7, 2016
When I started consulting back in 2002, no one knew what Customer Experience was. We define it as: A customer’s perception of their rational, physical, emotional, subconscious, and psychological interaction with any part of an organization. Join Beyond Philosophy for the Certified Advanced CEM Training. What will you choose?
Beyond Philosophy
APRIL 7, 2016
When I started consulting back in 2002, no one knew what Customer Experience was. We define it as: A customer’s perception of their rational, physical, emotional, subconscious, and psychological interaction with any part of an organization. Join Beyond Philosophy for the Certified Advanced CEM Training. What will you choose?
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