4 Ways Building a ‘Customer Room’ Can Reshape Your Customer Experience
Customer Bliss
AUGUST 9, 2018
Daniel and his team defined customer success for PTC within three pillars: ease of using the product, its value, and the delight they experienced working with PTC. Be Brave, Bring Customer Feedback to the Forefront. A display of how everything is measured (Net promoter score). How is it used?
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