CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator
Comm100
APRIL 26, 2020
The reality ends up being that you have to choose to help one group of customers, but perhaps even to the detriment of another customer set. It can be tricky to isolate the actions that will result in maximum ROI. In its most basic sense, Customer Service is the defensive unit for an organization.
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