e-support Management Poor Customer Service Seminar 
ViiBE Blog
APRIL 7, 2021
How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Carmine Gallo from Forbes explains Apple’s 5 steps of service. Some more basics.
ViiBE Blog
APRIL 7, 2021
How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Carmine Gallo from Forbes explains Apple’s 5 steps of service. Some more basics.
ProProfs Chat
MAY 1, 2020
And while you create one or update an existing one, make sure you take customer feedback into account. If you fail to acknowledge them when creating the best customer service training program for e mployees, you can end up facing consequences like: Losing more than 50% of customers who end up leaving because of poor customer service.
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