Remove e-support Remove Ecommerce Remove Self Service Remove Virtual Agent
article thumbnail

Amplify Customer Experience in Retail with Conversational AI

Lumoa

The Ecommerce industry has seen an impressive development in recent years. Naturally, this is setting a new benchmark for E-commerce stores, since customers are choosing to shop at only the best websites in the competitive space. Incorporate a digital sales agent. Explore our products/services. Customer support.

Retail 208
article thumbnail

Customer Service in the Digital Age

CSM Magazine

Emergent technologies have forever changed traditional customer service support. Lampton look at the state of customer service in the digital age. As intelligent automation draws useful insights from purchasing and retail trends, businesses can use this data to improve overall service. E-commerce. Omni-channels.