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5 Top Customer Service Articles For the Week of December 19, 2016

ShepHyken

Each week I read a number of customer service articles from various online resources. 5 Technologies for Delighting Connected Customers by Vala Afshar. CX Strategies: 48 Experts Reveal the Single Most Effective Way Companies Can Improve the Customer Experience by Angela Stringfellow. Follow on Twitter: @Hyken.