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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Customer retention is one of the crucial aspects of business. Since it’s plain as sky that it’s harder to acquire a new customer than to retain one, most companies go retention. Now, the next hurdle is finding the apt tool or software to help with retention. And that’s probably why you are here, right?

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Customer Loyalty Program: The Ultimate Guide

ProProfs Chat

That’s why in this blog post we’ll cover what’s a customer loyalty program and why it is creating a buzz, types of loyalty programs, benefits of adding one to your business, and how to create a well-designed loyalty program for your customers. What is a Customer Loyalty Program? Value-based Program.

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The role of emotions in CX and how you can use them to design better experiences

ECXO

For instance, if a customer has had negative experiences with a product, the hippocampus will provide this memory, and the prefrontal cortex will use this information to guide the customer to avoid that product. Dopamine System: Dopamine is a neurotransmitter that is a key player in the reward and pleasure centers of the brain.