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Beyond Omnichannel: How 3 Brands Deliver State-of-the-Art CX for Modern Consumers

UJET

knew they needed to create an intuitive mobile customer service experience. partnered with UJET to roll out a unified customer experience in just 30 days. embraced the capabilities of their customers’ smartphones and applied the omnichannel 21st-century mentality to their customer service.

article thumbnail

Beyond Omnichannel: How 3 Brands Deliver State-of-the-Art CX for Modern Consumers

UJET

knew they needed to create an intuitive mobile customer service experience. partnered with UJET to roll out a unified customer experience in just 30 days. embraced the capabilities of their customers’ smartphones and applied the omnichannel 21st-century mentality to their customer service.

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It’s Time for Seamless Mobile Customer Service

GetFeedback

With mobile purchases on the rise, excellent mobile customer service is becoming more important. When questions arise, mobile customers should be able to reach your business quickly and easily through the mobile means of their choice (live chat, messengers, texting, FAQs, etc).