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The best contact center software for your needs

ViiBE Blog

AUGUST 11, 2021

These usually include a phone system , chat, email , and video calls. Like a call center, a contact center may use interactive voice response for the opening menu. With a simple web link, customers can connect to a representative on nearly any device. Knowledge Base.

Contact Center Software 52
Contact Center Software Contact Center Software Call Center 52
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What is CRM integration and why is it useful?

ViiBE Blog

AUGUST 2, 2021

Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization. Share on whatsapp. Share on email. Share this article. Share on facebook. Share on twitter. Share on linkedin. Share on whatsapp.

CRM 52
CRM Call Center e-support Social Media 52
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