Remove Customer Focused Remove Customer Relationship Management Remove Customer Service Strategies Remove Handbook
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

He is a best-selling author who has written three customer service books: The Service Culture Handbook , Getting Service Right , and Customer Service Tip of the Week. Jeff helps clients develop customer-focused cultures. Kate Leggett. Leslie O’Flahavan. Marsha Collier.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

He is a best-selling author who has written three customer service books: The Service Culture Handbook , Getting Service Right , and Customer Service Tip of the Week. Jeff helps clients develop customer-focused cultures. Kate Leggett. Leslie O’Flahavan. Marsha Collier.