What is the difference between User Experience (UX) and Customer Experience (CX)?
Truthlab
MAY 1, 2019
In order to understand the difference between User Experience (UX) and Customer Experience (CX), it is necessary to clearly define each concept. Amount of time/clicks required for completion of a task. CX, on the other hand, involves the general, across-the-board experience that a Customer has with a particular brand.
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