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Customer Experience Strategy: An A to Z Glossary

Lumoa

sw bug fixes, wrong information corrected on the web site) Product development decisions : reprioritizing things on the product development roadmap taking the feedback into account (e.g. more friendly behavior in customer service) Marketing to take the info into account in better targeting (e.g. using a 0-10 scale. How do I cancel?"

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A to Z Guide to Customer Experience Definitions and Terms

Lumoa

sw bug fixes, wrong information corrected on the web site) Product development decisions : reprioritizing things on the product development roadmap taking the feedback into account (e.g. more friendly behavior in customer service) Marketing to take the info into account in better targeting (e.g. using a 0-10 scale. How do I cancel?"