Customer Confidence Customer Service Strategies Loyalty Sales 
ShepHyken
FEBRUARY 16, 2022
And when you can add that you make the customer smarter – and therefore more confident about their buying decisions – you are hitting the trifecta that can increase the odds of repeat business and possible customer loyalty. . Most customers, whether they are conscious of it or not, want to make informed decisions.
ShepHyken
DECEMBER 4, 2017
They have to ensure customers’ online experiences run smoothly. My Comment: For many businesses (even if you’re not a retailer), holiday sales are higher than the rest of the year. Every business must be prepared in busy times for the increase in customers. Then an even more powerful emotion needs to kick in… relief.
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