Tales of Customer Experience: The Good, The Bad, And The Ugly?
Maz Iqbal
NOVEMBER 13, 2014
The starting point for customer-centricity is authentic care for one’s customers. In so doing, these folks will make it easy and enriching for customers to do business with that organisation. And I told him those on the existing policy: roadside recovery, home recovery, onward travel, and European travel.
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