Natalie Petouhof
MAY 27, 2016
The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **. . • ROI of Social Customer Service- Upcoming. • Mobile Customer Service-Upcoming. **.
Natalie Petouhof
FEBRUARY 22, 2016
Tweet Cloud-Based Customer Service and Customer Experience. Verint ® Systems Inc. announced its acquisition of Contact Solutions , a leading provider of real-time, contextual customer care solutions. This will advancing mobile self-service and engagement.
Natalie Petouhof
FEBRUARY 2, 2016
Through an all in one SDK, Helpshift makes it easy for businesses, large and small, to support for their customers through in-app FAQ’s, in-app Chat, a full CRM ticketing system, in app campaigns, and in app surveys, allowing companies to provide a best in class customer support experience on mobile.
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