Remove Customer Care Remove Employee Engagement Remove Mobile Customer Service Remove User Experience
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75 Must-Know Customer Experience Statistics to Move Your Business Forward in 2022

SmartKarrot

74% of customers are likely to buy a product based just on a favorable CX. Current customer interactions are 85% AI-powered. Employee engagement rises by 20% on average in companies that take steps to improve their customer experience. In 2022, concentrating on your mobile user experience is essential.