5 Top Customer Service Articles of the Week 9-6-2021
ShepHyken
SEPTEMBER 6, 2021
Each week I read many customer service and customer experience articles from various resources. When Customer Care Isn’t Enough, Call the Customer Delight Brigade by Katie Deighton. State of the In-Store Experience [2021] by Bobby Marhamat. Here are my top five picks from last week.
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