CRM Customer Relationship Management Customer Service Training Demo 
ShepHyken
FEBRUARY 9, 2018
This week we feature an article by Kristin Erikson writes shares great customer service training tips and ideas that will help your company build brand advocacy. Remember customer service training is not something you di, it’s something you do. – Shep Hyken.
ViiBE Blog
AUGUST 27, 2021
As part of this customer-centricity , start by implementing tools to improve communication with the customer and measure your performance. Several tools will help you accomplish this. By capitalizing on tools like CRM, co-browsing , and Remote assistance, you can create a robust framework to respond to and collect customer feedback.
Expert insights. Personalized for you.
154 
Let's personalize your content