Remove Contact Center Remove Mobile Customer Service Remove Retail Remove Self Service
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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. ROI of Social Customer Service- Upcoming. • Mobile Customer Service-Upcoming. **.

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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers. This CRM solution offers customer service and social media integrations, knowledge management for digital self-service, conversational bots and more.

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