ijgolding

JANUARY 22, 2018

Send company personnel to a customer experience conference. Encourage your employees (and yourself) to network with fellow customer experience professionals and establish a friendly communicative relationship. Please note, this article was written by Customer Contact Week.

Customer Experience 191

Customer Experience Social Media Abandon Rate Conference 191

Storyminers

JULY 6, 2020

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130