Contact Center Software Customer Service Multi-Channel Telecommunications 
NobelBiz
JULY 31, 2023
Call queuing is an indispensable telecommunication feature that places incoming calls in a sequence based on various criteria. This system ensures that no call goes unanswered and customers are directed to the most suitable agent available. In essence, it’s the digital waiting room of the telecommunication world.
NobelBiz
APRIL 27, 2021
Coveted loyalty Contrary to triggered or endured loyalty, the sought loyalty is gained from consumers by implementing different consumer-oriented actions and relevant customer service techniques. Behavioral loyalty This form of loyalty derives from the consumer’s or customer’s behaviors or attitudes toward a brand or a business.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NobelBiz
FEBRUARY 23, 2023
This is why certain telecommunications firms have created UCaaS solutions. For a few years now, businesses including contact centers have relied heavily on Cloud technologies. While apps are becoming more cloud-based, corporate telephony has also shifted to UCaaS or Unified communication as a service.
NobelBiz
JUNE 7, 2021
This is why certain telecommunications firms have created UCaaS solutions. For a few years now, businesses including contact centers have relied heavily on Cloud technologies. While apps are becoming more cloud-based, corporate telephony has also shifted to UCaaS or Unified communication as a service.
Expert insights. Personalized for you.
52 
Let's personalize your content