Why Talent Upscaling is the Main Focus of BPO Philippines This 2021
Magellan Solutions
AUGUST 13, 2021
It is still advantageous if your agents know how to build rapport when talking with your customers. On top of that, there’s a better chance of improvement on your first call resolution metrics if you have an agent. BPO Companies in Metro Manila Continues to Improve Their Decision Making Skills.
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