What You Don’t Know About Millennials Will Hurt Your Bottom-line
Natalie Petouhof
SEPTEMBER 19, 2016
Two billion are active on social media and 1 in 3 consumers prefer social to phones for service. And while this post is about customer service, we can’t really separate marketing, customer service and other disciplines. And millennials take online action all the time! 47% write about good online experiences.
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